1. What products do you sell?
TTM Home Goods LLC offers everyday home textile and personal care products, including towels, bath towels, face towels, and hair drying towels.
2. Where do you ship?
We currently ship orders within the United States. International shipping is not available at this time.
3. How can I place an order?
Browse our product collection, select the items you want, add them to your shopping cart, and follow the checkout instructions to complete your purchase.
Please review your shipping address and order details carefully before submitting payment.
4. What payment methods do you accept?
Available payment methods are displayed during checkout. Accepted options may vary depending on the payment services available on our website.
5. Are purchases subscriptions?
No. Purchases made through our website are one-time transactions. Ordinary product purchases do not create subscriptions or automatic recurring charges.
6. How long does shipping take?
Available shipping methods and estimated delivery times will be displayed during checkout when available. Actual delivery times may vary depending on the carrier and other circumstances.
Please review our Shipping Policy for more information.
7. Can I change my shipping address after placing an order?
If you notice an error in your shipping address, contact us as soon as possible at tiffani@ttmhomegoods.com.
We cannot guarantee that changes can be made after an order has entered processing or has been transferred to a shipping carrier.
8. Can I return an item?
Return eligibility depends on the item’s condition and the reason for the return.
Please contact us before sending an item back and review our Return & Refund Policy for the applicable requirements.
9. What if I receive a damaged or incorrect product?
Please contact us promptly at tiffani@ttmhomegoods.com with your order number and a description of the issue.
Photographs may be requested to help us evaluate your request.
10. Who pays for return shipping?
For confirmed quality-related problems, such as defective or incorrectly supplied products, we will cover reasonable return shipping costs or provide another appropriate resolution as required by applicable law.
For returns unrelated to product quality, customers are generally responsible for return shipping costs.
11. How long do refunds take?
Once an authorized return has been received and approved, we aim to process the refund within 3–5 business days.
The time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.
12. How can I contact customer support?
You can reach us using the following contact details:
Company: TTM Home Goods LLC
Email: tiffani@ttmhomegoods.com
Phone: +1 9296532658
Address: 1209 Herkimer St Brooklyn NY 11233
We welcome your questions and will do our best to assist you.