1. Shipping Coverage
TTM Home Goods LLC currently ships orders within the United States.
We do not offer international shipping at this time. Customers are responsible for providing a complete and accurate shipping address when placing an order.
2. Order Processing
Orders are reviewed and prepared for shipment after they are placed.
Order processing times may vary depending on product availability, order volume, and other operational circumstances. Any applicable processing information displayed during checkout will apply to the relevant order.
Please note that order processing time is separate from shipping transit time.
3. Shipping Methods and Delivery Estimates
Available shipping methods and any applicable delivery estimates will be displayed during checkout when available.
Delivery times are estimates and are not guaranteed. Actual delivery may be affected by carrier operations, weather conditions, holidays, address issues, or other circumstances beyond our control.
4. Shipping Fees
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
Customers are responsible for reviewing the shipping charges associated with their orders before submitting payment.
5. Shipping Address
Customers must provide a complete and accurate shipping address at checkout.
If you notice an error in your shipping information after placing an order, please contact us as soon as possible at tiffani@ttmhomegoods.com.
We cannot guarantee that an address can be changed after an order has entered processing or has been transferred to a shipping carrier.
TTM Home Goods LLC is not responsible for delivery problems caused by incorrect or incomplete addresses provided by customers.
6. Order Tracking
If tracking information is available for your shipment, it will be provided through the applicable order or shipping notification.
Please allow time for the carrier to update tracking information after the package has been dispatched.
7. Delayed or Missing Shipments
If your order appears to be delayed, please check the tracking information first, if available.
If your order has not arrived within the applicable estimated delivery period, contact us at tiffani@ttmhomegoods.com with your order number so we can review the situation.
Although we will make reasonable efforts to assist, delivery timing may be affected by circumstances outside our control.
8. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us promptly at tiffani@ttmhomegoods.com.
Please include your order number and a description of the issue. Photographs may be requested to help us assess the situation.
We will review your request in accordance with our Return & Refund Policy and applicable law.
9. Contact Information
For shipping-related questions, please contact:
TTM Home Goods LLC
Email: tiffani@ttmhomegoods.com
Phone: +1 9296532658
Address: 1209 Herkimer St Brooklyn NY 11233